Privacy Policy

LuxLoo ("we", "us", "our") operates the website www.luxloo.uk. This policy explains how we collect, use, and protect your personal data.

Information we collect

We collect personal data only when you voluntarily provide it:

• Quote requests: name, email address, phone number, event details, and postcode.
• Supplier enquiries: name, email address, and business details.

We also collect anonymous usage data through Vercel Analytics, which does not use cookies and does not track individual users.

How we use your data

• To forward quote requests to the relevant supplier(s).
• To respond to your enquiries.
• To improve the website and our services.

We do not sell, rent, or share your personal data with third parties for marketing purposes.

Data storage and security

Your data is stored securely on servers provided by Supabase (PostgreSQL) and Vercel, both of which comply with industry-standard security practices. We retain quote request data for up to 24 months unless you ask us to delete it sooner.

Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to or restrict processing of your data.

To exercise any of these rights, email us at info@luxloo.uk.

Cookies

LuxLoo does not use tracking cookies. Vercel Analytics is cookie-free and privacy-friendly.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date.